Privacy statement on the website

Lumed Optujska ulica 30, 42000 Varaždin (hereinafter: data controller) as a data controller collects your personal data for various purposes with the aim of selling products or contracting services, and the collection and processing of your data is guided by the principles of transparency and security.

This Statement has been drawn up with the aim of fulfilling the conditions regarding the legality of the processing of personal data and other conditions established and prescribed by Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of individuals in connection with the processing of personal data and on the free movement of such data and on its repeal Directive 95/46/EC (hereinafter: General Data Protection Regulation).
This Privacy Statement applies from October 15, 2023.
Please read this document carefully to understand how the controller uses and protects your personal data.

By using these websites, you agree to the method of data collection and processing described in this Privacy Statement.

The manner and types of personal data we collect

Business-related data
We collect your data that you make available to us that is necessary for the execution of the contract, such as name and surname, address, contact information (email address, telephone number), personal identification number (OIB), and we process them for the duration of our contractual relationship.
This includes data necessary for the performance of services and issuing invoices, and data collected during communication with us (e.g. contact data).

Web page
The use of the controller’s website is anonymous and does not require the disclosure of your identity or other personal data. In general, you can visit our website without revealing any personal information about yourself.

We do not collect personal information about you when you visit this website, unless you voluntarily submit information using the available contact form or directly through your e-mail address.
The information you fill in (personal information such as your name, e-mail address,) or send by direct e-mail will be processed and stored so that we can contact you.
The processing of your personal data that you submit to us via the contact form is based on our legitimate interest in offering our products or services, for which you have expressed an interest, and in this way we respond to your request.

The photos we use on our website exclusively refer to photos that we process based on the consent of the respondents who allow the use of photos for commercial / promotional use.

In order for this website to work properly with all its functionalities and to be able to continue to improve the site and improve the user experience, we need cookies. Cookies are small text files placed on your hard drive, which help provide customization of the Internet browser interface. For example, cookies can be used to store registration information on a website so that the user does not have to re-enter it the next time they visit the site. For further information, visit or
According to the General Data Protection Regulation, we are obliged to ask for your consent before saving cookies.
Most internet browsers allow individuals to disable cookies. You can set your browser not to accept cookies, and the websites listed above give you instructions on how to remove cookies from your browser and how to make full use of our website.
In order to properly manage our website, we store anonymous data in our operating systems and identify categories of visitors by individual items such as domains and browser types, without processing your personal data.
At the end of your visit to our website, you can always delete cookies from your system if you wish. Our website does not collect any of your personal information within cookies.

Google Analytics

Google Analytics, an analytical cookie, enables us to recognize and count users and collect data on how the pages are used. This helps us improve the website. The duration of this cookie can be more than a year or until it is removed in the settings.

Lumed uses cookies for the purpose of monitoring statistical visits to the website in order to obtain the necessary information about the performance of the website and also uses a third-party service called Google Analytics. also uses cookies for the purpose of advertising Lumed products/services on the website itself, on display networks and through the use of remarketing on the Google Analytics service. Using cookies, third-party vendors, including Google, in cooperation with Lumed, display Lumed ads on websites across the Internet.

In particular, we emphasize that you can opt out of Google Analytics for Display Network advertising and adjust ads for the Google Display Network using the Ad Settings Manager tool (

Detailed third-party information about this service, as well as about the ability of users to regulate the cookie settings necessary for this, is available at:

The term of storage of your personal data

We process the aforementioned data during the duration of our business relationship and store them until the purpose of their collection is fulfilled.
With regard to legal obligations, we retain your personal data in accordance with our justified legitimate interest in the following period. This means that we will delete your personal data when this data is no longer necessary for the business relationship with you as a client.

Security of your personal data

We have implemented appropriate technical and organizational measures to protect your personal data from loss, theft, illegal access or similar incidents. The number of people with access to your personal data is limited and only authorized employees of the data controller will have access to your personal data.
The controller does not sell, rent or lend personal data of website users to third parties and protects your personal data from unauthorized access.

The rights of respondents and the method of exercising rights

The controller respects the right to privacy, collects and processes data only with the existence of legal grounds for processing, and respondents retain certain rights in relation to the processing of their data at all times.
Respondents have the following rights:
The right to access data – the subject has the right to receive from the data controller a confirmation of all data collected about him.
Right to correction – the respondent has the right to correct incorrect personal data.
Right to erasure – the respondent has the right to obtain the erasure of personal data relating to him.
The right to restriction of processing – the subject has the right to restriction of processing.
The right to transfer data – the respondent has the right to transfer personal data in a machine-readable format to another data controller.
The right to object – the respondent has the right to object to the processing of personal data.
The respondent has the right to demand the realization of any of the above-mentioned rights at any time.

If you want to know more about what data we store and in what ways, or anything related to the protection of personal data, feel free to contact us at

The right to submit a complaint to the competent authority

If, as a respondent, you believe that the processing of personal data carried out by us is against the regulations on the protection of personal data, you can contact the Data Controller via our contact form on the website or send an e-mail to
We will respond to your request as soon as possible, and no later than one month after receiving your request. In the event of the impossibility of securely confirming your identity, we will be free to request an additional verification of your identity.

You can also send your complaint to the supervisory authority – Personal Data Protection Agency, Zagreb, Selska 136, and from May 25, 2018, to the supervisory authority within the EU.

Data breach

In the event of a violation of data privacy or violation of the integrity of data within our database or that of one of our contracted partners, we will notify the competent authorities and all relevant persons within 72 hours of the violation.

Improving this privacy policy

The privacy statement can be changed at any time by publishing it on the page, and the changes come into effect as soon as they are published on the page. For the same reason, we ask customers and visitors, or respondents, to periodically check the page for potential changes, as they will not be explicitly notified of changes.

This Privacy Statement is effective and applies from October 15, 2023.
Last version on October 15, 2023.